Payment Plan Agreement - Terms & Conditions


1. General

Payment plans are offered at our discretion and usually depend on which dress you wish to purchase. 

You can find full information and policies regarding all dress purchases here. Please ensure you have read these, as well as the following terms relating to your payment plan.   

  1. Definitions
  • ‘Payment plan’ - Refers to the details stated/planned in your online agreement. 
  • ‘You’ - Referring to the purchaser/person entering into this agreement with the supplier. 
  • ‘Us’ + ‘Supplier’ - No. 10 Bridal Limited. 
  1. Deposit
  • Following completion of your online agreement you will receive an invoice for the agreed deposit amount. Your deposit is due within 7 days of this invoice otherwise you risk cancellation of your payment plan agreement with us. 
  • The deposit amount, as agreed, is required in order to secure your dress and is non-refundable. This allows your dress to be put aside until it is paid off. 
  1. Invoices/payments
  • It is your responsibility to ensure that your payments are set up as agreed. 
  • The payment end date is an estimate only, if payments are missed for any reason, this will change the end date.
  • You will receive a statement each month showing funds received and the new outstanding amount. You are welcome to request an updated statement at any time. 
  • Payment methods:
    • Eftpos
    • Bank transfer
    • Cash
    • Credit card (additional fees apply)

 

Additional credit card fees: 

  • 1.50% for Visa, Mastercard Domestic and UnionPay Credit Card Present, and Contactless Transactions.
  • 2.50% for Visa and Mastercard International Credit Card Present Transactions.

  1. The dress
  • You can find full information and policies regarding all dress purchases here. 
  • No dress will be taken away from the shop until payment of the purchase price of the dress has been made in full. 
  • [[OPTION if not a sample dress]] If your dress needs to be ordered from our stockist, please note that we will be unable to place your order until we have received 50% of the total purchase price (this is a requirement of our stockists). 
  1. Cancellation of this agreement 
  • If you wish to cancel this agreement at any time you will need to provide No. 10 Bridal 2 weeks notice, in writing by emailing Hello@no10bridal.co.nz.
  • Upon receiving your request for cancellation, we will confirm via email that your request has been received and accepted and at such time we will note the final date for payment and/or any amount to be refunded (if applicable).

  1. Refunds

If you have purchased a sample gown: If cancellation of this agreement occurs 2 months prior to the final payment date, you will only be eligible for a 50% refund of the total amount you have paid (not including the deposit amount which is non-refundable). 

If you have purchased a gown that is required to be ordered:

Note: As stated above, dresses are not ordered until 50% of the purchase price has been paid. 

Once ordered, please be aware that we have very limited windows to cancel orders.

We understand that there are cases where unforeseen circumstances arise and are out of your control, therefore, anything outside of the below will be at our discretion.

Cancellation windows

Refund (these do not include the deposit amount)

Within 24 hours of order confirmation

We will give you a full refund of the amount you have paid. 

24-72 hours after order confirmation

We will provide an 80% refund of the amount you have paid. 

More than 3 days after order confirmation

We will provide a 50% refund of the amount you have paid. 

More than 7 days after order confirmation

We do not provide a refund of any of the amount paid. 



  1. Acknowledgement

Upon completion of your online agreement, you acknowledge that you have read and understand the terms as noted above.